Pricing models: What do 37signals and swedish meatballs have in common?

It is a truth universally acknowledged that a visit to Ikea must always include a meal of Swedish meatballs. While waiting in the meatball queue in one such visit recently, I snapped a photo of Ikea’s meatball pricing model, which bears a striking resemblance to the pricing model used by 37signals. Click on the images below for a larger image.

Meatball price list in IKEA Lakeside

The 37signals pricing model for their most popular product, Basecamp, offers the “basic”, “plus” and “max” pricing plans equivalent to 10, 15 and 20 meatballs at Ikea. Upgrading from 10 to 15 meatballs only costs 13% extra, while the next upgrade costs 23%. At 37signals, add 100% to go from basic to plus and 200% to go from plus to max.

The mid-level pricing plan at 37signals has the tag-line “Most popular, best value” while Ikea goes one step further and highlights their 15 meatball option in red.

It’s a great tactic, which I’m sure is tried and tested in various industries and covered in countless Harvard Business Review case studies. This Ikea customer at least, always goes for 15 meatballs instead of 10.

For further reading, Paul Farnell at Salted who runs Litmus wrote an interesting article on pricing in Vitamin.

Update 09/10/08: 37signals discuss their meatball pricing strategy in a blog post: Ask 37signals: How did you come up with pricing for your products?



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Macropayments

Cory Doctorow on Macropayments (via Chris Anderson):

I don’t care about making sure that everyone who gets a copy of my books pays me for them — what I care about is ensuring that the everyone who would pay me decent money for a book has the opportunity to do so. I don’t want to hold 13-year-olds by the ankles and shake them until their allowance falls out of their pockets, but I do want to be sure that when their parents are thinking about a gift for them, the first thing that springs to mind is my latest $20-$25 hardcover.

This is the equivalent of Microsoft turning a blind eye to a certain level of Windows piracy in third world countries. Hold on to the status of being an industry standard by ignoring low-level piracy and charge those who can afford to pay.



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Songkick hacker meetup #5: Should I rewrite this blog in Erlang?

I went to Songkick’s hacker meetup #5 yesterday and listened to Francesco Cesarini and Oscar Hellström from the Erlang training centre demonstrate the glory of the erlang programming language. Other presenters were Jon Vaughan from Bionic Books (accounting 2.0) and  Alex “Million Dollar Homepage” Tew who gave a demo of his new startup, PopJam.

Other people I met there were from Playfire, Hypernumbers and Timetoast.

The mastermind behind the meetup, Ian Hogarth of Songkick, wrote an article on Techcrunch recently titled Hey, Hackers need friends too! explaining the thinking behind the event.

A vast majority of the people at Hacker meetup #5 were people straight from the trenches, i.e. founders and techies. This was a refreshing angle compared to various other networking events. Kudos to the Songkick folks for the initiative.



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The no-infrastructure startup

Fast Company magazine has an interesting article in its September issue called “Animoto: The No-Infrastructure Startup“. Animoto’s traffic jumped from 25,000 users to 700,000 in one week soon after they introduced their Facebook app in March 2008.

The interesting part however, is in the article title. Animoto’s technology is very resource hungry because the service is based on video. That means lots of expensive hardware.

Instead of investing in servers, they decided to outsource to the cloud:

We made the decision that we would re-implement the entire stack on Amazon Web Services in lieu of just using a regular hosting provider. That was a tough decision. We had to delay our launch by three months.

This paid off. When the Facebook app brought them all the new users:

the number of servers required to create these Animoto videos scaled from 50 to 5,000 in [a week]. [With] our own serving room [or a] hosting provider, it’s impossible to have 50 physical servers and grow it to 5,000 servers in that period of time. It’s insane. …

But with Amazon’s webservices:

the only real asset we have in our office, and the biggest thing we bought recently, was a fancy espresso machine.

This does mean that when Amazon has problems, so does Animoto.

Nonetheless, thanks to Amazon, the only hardware infrastructure a startup needs to support 700,000 users is one espresso machine.



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The Google browser space opera and the upcoming Chrome Developer Challenge

The Google Chrome press release comic book, by Scott McCloud, looks like a space opera at times. Example: The screenshot on the right shows project manager Brian Rokowski as lead tenor and Chrome as … a dove.

Nicholas Carr, who has a formidable command of buzzwords, calls it “the first cloud browser” and John Resig, javascript guru and lead developer of jQuery, is excited about it’s implications for web development. Wired magazine also has an excellent article on the inside story of Chrome.

Yesterday I was asked, “how long will it take Chrome to beat Firefox in adoption?“. Whether it was by design or accident the Firefox team created not only a browser, but a platform. This makes them fairly well entrenched.

Most early adopters that use Firefox are hooked on one extension or another. For web developers, this is especially true. If Chrome is to gain traction, developers will have to have an incentive write software for it as a platform.

It wouldn’t surprise me at all if we see a Chrome developer challenge, similar to the Android challenge, where developers are offerd cash rewards for the best applications developed for a platform.



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